IN THIS ARTICLE:
- How a proper automation solution streamlines your process
- The advanced automation features of TrueSight
- Scalability and future-proofing for DMEs of all standing
The Pressures of the DME Industry
The pressure for DME providers to streamline their operations for optimal efficiency is all-consuming. After all, the very success of their business — and its finances — hangs in the balance. In such a fast-paced field, the tools you use matter.
Your team’s choice of billing platform has the potential to make or break its success. So the question is, does your software provide the automation solution you need?
Why Automation Matters for Your DME Business
There are endless moving parts in a billing operation, from documentation to claim denial management to patient resupply. More than that, many of these parts are interdependent — claims cannot be filed without patient information, reimbursement cannot be received without claim approvals, and so on.
A proper automation solution can define the line between time-consuming bottlenecks and a well-honed process. When your technology takes care of menial yet essential tasks on your behalf, you can get the data you need faster and with greater accuracy. Herein lies the essential advantage of TrueSight’s DME platform: the ability to fine-tune your process with automation.
TrueSight’s Game-Changing Automation Solutions
Our industry’s leaders are looking for a smarter approach to billing. TrueSight is proud to fill that need with solutions that challenge what leading platforms would have you believe is possible. Here are four automation solutions to empower your operations:
1. Real-Time Feedback on In-Progress Claims
TrueSight elevates the accuracy and efficiency of your claims process via a direct link to the clearinghouse, and is currently the only billing software to do so. No more waiting for overnight batch runs to bring in a long to-do list — this unique approach means errors can be fixed now. That means faster processing, opportunistic learning, and clean claims the first time, every time.
2. Automated Resupply Capabilities
Resupply is a critical revenue stream for many DME providers. Managing it on top of your claims operations, however, can be tumultuous at best. Manual fulfillment can be both time-consuming and error-prone.
TrueSight’s automated resupply module is designed to simplify the process and provide valuable insights at the same time by tracking patient usage, sending reminders, and streamlining order confirmations. No more guessing when a patient is eligible for the next supply shipment. TrueSight’s intelligent eligibility system informs your resupply team where to focus their efforts for maximum patient care and optimal resupply fulfillment.
3. Reconfigurable Workflows for Tailored Operations
It’s a universal truth that no billing process is universal — every DME provider operates differently. That’s why TrueSight believes your tools should adapt to you, not the other way around. Our platform features optional modules and reconfigurable workflows so you can establish the revenue cycle that works best for your process.
4. Automated Patient Pay Reminders
Patient pay management is an inextricable and unfortunately labor-intensive part of the billing process. TrueSight allows you to automate numerous aspects of patient pay, from payment reminders to notifications of outstanding balances.
On top of streamlining collections, this automation solution can free up hands to conduct more attention-demanding tasks.
The Scalability of TrueSight
Whether you’re a well-seasoned team or a new force in the DME industry, an adaptable solution is essential for your operations. Regulations change, teams grow, and integrations come and go. In the wake of the attack on Change Healthcare, many DMEs were left to flounder with rigid process models. The industry needs to adopt a more flexible approach.
TrueSight offers a solution that can be scaled and reconfigured to your needs without the tack-on pricing and per-patient fees. As your business grows, your software can grow with you. And, as new features are added, your price will remain the same. That’s the future-proof TrueSight advantage.
Automate Your DME Operations With TrueSight
For all the DMEs currently looking for ways to improve efficiency, increase accuracy, and optimize their business for scalability, TrueSight is proud to provide all the tools for the job. Though leading software platforms expect you to adopt an inflexible process, we know the value of an adaptive toolset because we’ve been there.
TrueSight was created by billing experts like you to solve the unaddressed problems in our field. Together, through automation and adaptability, we can bring about a new era of billing — one where people are put first, and the process serves the needs of the business.
Discover why new users are calling TrueSight “the best software [they’ve] ever used” — try our platform for free today. We offer personalized demos to guide you through your toolset and next steps for implementation. A smarter kind of billing is only a call away.
Explore modern automation. Contact TrueSight for your FREE DEMO today.